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Terms & Conditions

Privacy Policy

At Companion Caterers, we are committed to protecting the privacy of our customers, which is why we do not sell, rent, or loan any personal identifiable information regarding our customers to any third party.


Product Display & Colors

This Site attempts to display product images as accurately as possible. However, we cannot guarantee that the color you see matches the product color. Note that the display of color may depend, in part, upon the monitor you are using.


What Information We Collect

In order to process your order efficiently, we collect the following information: name, billing address, shipping address, e-mail address, phone number, and credit card number ("Personal Information") when you place an order with us. This information is used solely by Companion Caterers and is stored in a secure environment. Under certain circumstances we do also collect the user's IP address, but only when we suspect that credit card fraud may have occurred. We also periodically conduct surveys of visitors to our Web site. This helps us better understand what our customers would like to see from us. We may contact a visitor who responded to a survey for more information, but only if that visitor has told us that they don't mind being contacted.
Use of Information that You Provide:
At Companion Caterers we collect Personal Information only for the purposes of fulfilling orders, providing a high level of customer service, gaining knowledge internally regarding what our customers want. We do not give or sell Personal Information to any other party. You can always remove yourself from our mailing list by sending an e-mail to info@companioncaterers.com.


Security of the Information

Among our top priorities is keeping your Personal Information secure. We use Secure Sockets Layer (SSL) technology, which provides the highest level of security currently available for secure transactions, to encrypt all of your Personal Information before it is transmitted to us. Encrypted information cannot be read or recorded as it travels over the Internet. You can tell you are sending information securely by the unbroken key icon or closed lock icon that should appear at the bottom of your internet browser's window (depending on what browser you use). These icons will appear when you are placing an order on our Web site. In addition, you will see our site address change slightly, from http: to https: indicating a secure server connection is being used.
Additionally, access to your Personal Information is provided only to our employees and agents who have a need to know such information for the purpose of fulfilling your order and offering our high level of customer service. The computers that store your Personal Information are located in a separate facility which employs the latest in firewall and security technology.


100% Secure Checkout

At Companion Caterers, you have the choice to use our 100% Secure Checkout, PayPal or Amazon Payments. We accept all major credit cards Visa, Master Card, American Express and Discover card.


Limitations Regarding Information

Companion Caterers offers information, articles and advice to Pet Parents through this Site for educational purposes only. Any information offered through this Site is not intended to diagnose, treat or cure your pet and is not a substitute for veterinary care provided by a licensed veterinarian.


Changes/Updates Policies

Because our Site will continue to implement new technologies and improve the products and services we provide, our Notices and Policies are subject to change. We reserve the right to change or update our Notices and Policies and to modify or terminate the Site for any reason, without notice and without liability to you or any other participating third party. As a Site user, you are responsible for regularly reviewing our Notices and Policies in order to remain informed of our practices and your obligations as you visit and use our Site. Our current Notices and Policies constitute the entire agreement between you and Companion Caterers as you use our Site and supersede all prior understandings or agreements, written or oral, in this regard.


Your Acceptance of These Terms

By using our Web site, you agree to accept the Companion Caterers privacy policy. Make sure you read this policy carefully, because if you do choose to use our Web site, you automatically agree to this policy. If you do not agree to this policy, please do not use our Web site. We reserve the right, at our discretion, to change, modify, add, or remove


Errors on Site

Prices and availability of products and services are subject to change without notice. Errors will be corrected where discovered and Companion Caterers reserves the right to revoke any stated offer and to correct any errors, inaccuracies or omissions, including after an order has been submitted, whether or not the order has been confirmed and/or your credit/debit card has been charged. If your credit/debit card has already been charged for the purchase and your order is canceled, Companion Caterers will issue a credit to your credit/debit card account in the amount of the charge. Individual bank policies will control when this amount is credited to your account. (If you are not fully satisfied with your purchase, you may return it in accordance with Companion Caterers Return Policy.)
 

 

Companion Caterers reserves the right to make changes to this Site and its Notices and Policies at any time. Each time you use this Site, you should visit and review the then current Notices and Policies that apply to your transactions and use of this Site. If you do not agree to be bound by the then current Notices and Polices, your sole remedy is not to use this Site. Companion Caterers is not responsible for typographical or photographic errors on this Site (see Product Display & Colors and Errors on Site for more information).